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| Current File : /var/www/html/shardadiagnostics.in/application/modules/vendor/views/callcenter.php |
<?php
$viewdata[0] = $viewdata;
//print_r($viewdata[0]);
//$id = $_GET['id'];
//echo "dd==".$viewdata[0]['full_name'];
$id = $_GET['id'];
?>
<link rel="stylesheet" href="<?=base_url('assets/css/validation.css') ?>">
<div class="row">
<div class="col-md-12">
<div class="content panel panel-default" >
<?php
if ($this->session->flashdata('error_leads')) {
?>
<div class="alert alert-danger"><?= implode('<br>', $this->session->flashdata('error_leads')) ?></div>
<?php
}
if($this->session->flashdata('result_insert')) {
?>
<div class="alert alert-success" id='addsuccess'><?php echo $this->session->flashdata('result_insert');?></div>
<?php
}
?>
</html>
<form class="form-box" id="call_center_form" method="POST" enctype="multipart/form-data">
<div class="row">
<!---- Add new button --->
<div class="col-md-4" style="text-align:left;" >
</div>
<div class="col-md-4">
<div class="form-group for-shop">
</div>
</div>
<div class="col-md-4">
<div class="form-group for-shop">
<button type="button" name="call_history" id='call_history' class="btn btn-primary" data-toggle="modal" data-target="#myModal" >Call Hiostory</button>
</div>
</div>
<!-------END ----->
<div class="col-md-4" style="text-align:left;" >
<div class="row">
<div class="col-sm-4">
<label>Title<span class="req_red">*</span></label>
<select name="title" id="title" class="form-control inputstl" required>
<option value="">-Title-</option>
<option value="Mr" <?php if($viewdata[0]['title']=='Mr'){ echo 'selected';?> <?php }?>>MR</option>
<option value="Mrs" <?php if($viewdata[0]['title']=='Mrs'){ echo 'selected';?> <?php }?>>Mrs</option>
<option value="Ms" <?php if($viewdata[0]['title']=='Ms'){ echo 'selected';?> <?php }?>>Ms</option>
</select>
</div>
<input type="hidden" name="calldetail" id="calldetail" value="<?php echo $calldetail;?>"/>
<input type="hidden" name="vendorid" id="vendorid" value="<?php echo $this->vendor_id;?>"/>
<div class="col-sm-8">
<label>Full Name<span class="req_red">*</span></label>
<input type="text" name="full_name" id="full_name" placeholder="Enter Name" class="form-control" required value="<?php if($viewdata[0]['full_name']){ echo $viewdata[0]['full_name']; } else { $_POST['full_name']; }?>">
</div>
</div>
</div>
<div class="col-md-4">
<div class="form-group for-shop">
<label>Contact Number<span class="req_red">*</span></label>
<input type="text" name="mobile_number" id="mobile_number" maxlength="10" required onkeyup="if (/\D/g.test(this.value)) this.value = this.value.replace(/\D/g,'')" placeholder="Enter Contact Number" class="form-control" value="<?php if($viewdata[0]['phone']){ echo $viewdata[0]['phone']; } else if ($caller_details['caller_id_number']){ echo $caller_details['caller_id_number']; }else { echo $_POST['mobile_number']; } ?>">
</div>
</div>
<div class="col-md-4">
<div class="form-group for-shop">
<label>Alternate Number</label>
<input type="text" name="mobile_number2" id="mobile_number2" maxlength="10" onkeyup="if (/\D/g.test(this.value)) this.value = this.value.replace(/\D/g,'')" placeholder="Enter Contact Number" class="form-control" value="<?php if($viewdata[0]['phone2']){ echo $viewdata[0]['phone2']; } else { $_POST['mobile_number2']; } ?>">
</div>
</div>
<div class="col-md-4">
<div class="form-group for-shop">
<label>Email Id</label>
<input type="text" name="email" required placeholder="Enter Email Id" id="email" class="form-control" value="<?php if($viewdata[0]['email']){ echo $viewdata[0]['email']; } ?>">
</div>
</div>
<div class="col-md-4">
<div class="form-group for-shop">
<label for="Gender">Gender<span class="req_red">*</span></label>
<select name="gender" id="gender" class="form-control inputstl" required>
<option value="">--Select Gender--</option>
<option value="Male" <?php if($viewdata[0]['gender']=='Male'){ echo 'selected';?> <?php }?>>Male</option>
<option value="Female" <?php if($viewdata[0]['gender']=='Female'){ echo 'selected';?> <?php }?>>Female</option>
<option value="Others" <?php if($viewdata[0]['gender']=='Others'){ echo 'selected';?> <?php }?>>Others</option>
</select>
</div>
</div>
<div class="col-sm-4">
<div class="form-group for-shop">
<label for="date_birth">Age</label>
<input type="text" name="ages" id="ages" placeholder="Age" value="<?php if($viewdata[0]['Age']){ echo $viewdata[0]['Age'];} ?>" required class="form-control">
</div>
</div>
<!---- Address -->
<div class="col-md-4">
<div class="form-group for-shop">
<label>Address</label>
<textarea type="text" name="address" required style="height:34px;" id="address" class="form-control" > <?php if($viewdata[0]['address']){ echo $viewdata[0]['address'];} /*else { echo $_POST['address']; }*/?></textarea>
</div>
</div>
<div class="col-md-4">
<div class="form-group for-shop">
<label for="state">State<span class="req_red">*</span></label>
<select name="state" id="state" class="form-control inputstl" required>
<option value="">--Select State--</option>
<?php
print_r($states);
foreach($states as $stname){ ?>
<option value="<?php echo $stname['state_name'];?>" <?php if($viewdata[0]['state']==$stname['state_name']){ echo 'selected';?> <?php }?>><?php echo $stname['state_name'];?></option>
<?php } ?>
</select>
</div>
</div>
<div class="col-md-4">
<div class="form-group for-shop">
<label for="city">City<span class="req_red">*</span></label>
<select name="city" id="city" class="form-control inputstl" required>
<option value="">--Select City--</option>
<?php foreach($cities as $cityname){?>
<option value="<?php echo $cityname['city_name'];?>" <?php if($viewdata[0]['city']==$cityname['city_name']){ echo 'selected';?> <?php }?>><?php echo $cityname['city_name'];?></option>
<?php } ?>
</select>
</div>
</div>
<div class="col-md-6">
<div class="form-group">
<label for="description">Source of Information</label>
<select name="info_source" id="info_source" class="form-control inputstl">
<option value="">--Select Source--</option>
<option value="Call Center Appointment" <?php if($viewdata[0]['info_source']=='Call Center Appointment'){ echo 'selected';?> <?php }?>>Call Center Appointment</option>
<option value="Electronic Advertisement" <?php if($viewdata[0]['info_source']=='Electronic Advertisement'){ echo 'selected';?> <?php }?>>Electronic Advertisement</option>
<option value="Friends/Relatives" <?php if($viewdata[0]['info_source']=='Friends/Relatives'){ echo 'selected';?> <?php }?>>Friends/Relatives</option>
<option value="Internate" <?php if($viewdata[0]['info_source']=='Internate'){ echo 'selected';?> <?php }?>>Internate</option>
<option value="Magzine" <?php if($viewdata[0]['info_source']=='Magzine'){ echo 'selected';?> <?php }?>>Magzine</option>
<option value="Medical Campus" <?php if($viewdata[0]['info_source']=='Medical Campus'){ echo 'selected';?> <?php }?>>Medical Campus</option>
<option value="Mobile Sites" <?php if($viewdata[0]['info_source']=='Mobile Sites'){ echo 'selected';?> <?php }?>>Mobile Sites</option>
<option value="News Paper" <?php if($viewdata[0]['info_source']=='News Paper'){ echo 'selected';?> <?php }?>>News Paper</option>
<option value="Print Advertisement" <?php if($viewdata[0]['info_source']=='Print Advertisement'){ echo 'selected';?> <?php }?>>Print Advertisement</option>
<option value="Radio" <?php if($viewdata[0]['info_source']=='Radio'){ echo 'selected';?> <?php }?>>Radio</option>
<option value="Refrence" <?php if($viewdata[0]['info_source']=='Refrence'){ echo 'selected';?> <?php }?>>Refrence</option>
<option value="Sharda Student" <?php if($viewdata[0]['info_source']=='Sharda Student'){ echo 'selected';?> <?php }?>>Sharda Student</option>
<option value="SMS/Email/Outbound call" <?php if($viewdata[0]['info_source']=='SMS/Email/Outbound call'){ echo 'selected';?> <?php }?>>SMS/Email/Outbound call</option>
<option value="Tv" <?php if($viewdata[0]['info_source']=='Tv'){ echo 'selected';?> <?php }?>>Tv</option>
</select>
</div>
</div>
<div class="col-md-6">
<div class="form-group">
<label for="description">Remarks</label>
<textarea style="height:34px;" name="Remarks" id="Remarks" class="form-control" required='required' placeholder="Enter Remarks"> <?php if($viewdata[0]['remarks']){ echo $viewdata[0]['remarks'];} else { echo $_POST['remarks']; }?></textarea>
</div>
</div>
<div class="col-md-6">
<button type="submit" name="setLead" id="setLead" class="btn btn-green">Submit</button>
<input type="hidden" name="id" id='id' value="<?=$viewdata[0]['id']?>" />
<input type="submit" name="Clear" value="Clear" class="btn btn-gray" />
</div>
</form>
</div>
</div>
<!----------->
<div class="col-sm-6">
<div class="panel panel-default">
<div class="panel-heading">
<h4 class="panel-title" style="font-size:2px;">
<a data-toggle="collapse" data-parent="#accordion" href="#collapseOne"><span class="glyphicon glyphicon-file">
</span>Book Home Visit</a>
</h4>
</div>
<form name='book_visit' id='book_visit' action='<?php echo base_url();?>vendor/add/bookings?lead=<?php echo $getid;?>' method="post">
<div id="collapseOne" class="panel-collapse collapse <?php if($_GET['msg']=='1001' && $_GET['getid']>0) { echo 'in'; } ?>">
<div class="panel-body">
<div class="row">
<?php if($_GET['msg']=='1001' && $_GET['getid']>0) { ?>
<div class="col-md-12" style="color:green;"><p>Thankyou, Your order booked successfully. Our home collection agent will contact you on your registered mobile number.</p></div>
<?php } ?>
<div class="col-md-12">
<div class="form-group">
<input type="submit" <?php if(empty($getid)){ echo 'disabled'; } ?> title='Please Fill Form' name="submit3" value="Book Now" id="submit21" class="btn btn-success btn-sm" />
<!--<button type="button" name="reset" class="btn btn-default btn-sm reset">Clear</button>-->
</div>
</div>
</div>
</div>
</form>
</div>
</div>
</div>
<div class="col-sm-6">
<div class="panel panel-default">
<div class="panel-heading">
<h4 class="panel-title">
<a data-toggle="collapse" data-parent="#accordion" href="#collapseTwo"><span class="glyphicon glyphicon-file">
</span>Complaint</a>
</h4>
</div>
<div id="collapseTwo" class="panel-collapse collapse" >
<div class="panel-body"><p id='res_class_submit' align="center"> </p>
<form name='form_complaint' id='form_complaint' method="post">
<div class="row">
<div class="col-sm-12">
<label for="collection_time">Order Number<span class="req_red">*</span></label>
<div class="form-group">
<input type="text" name="ORDERID" id="ORDERID" class="form-control" required='required' placeholder="Order Number" style='width: 85%;'/>
<input type="submit" name="complain_button" value="Get Details" id="complain_button" class="btn btn-success btn-sm" style="position: absolute;top: 27px; right: 7px;"/>
<div id='res_order'> </div>
<span id='errmsg'> </span>
</div>
<div>
</div>
</div>
<div class="col-sm-12">
<div class="form-group">
<select name="collection_type" id='collection_type' required class="form-control">
<option value="0">--Select Type--</option>
<option value="REPOERT DELAYED">REPOERT DELAYED</option>
<option value="HOME COLLECTION DELAYED">HOME COLLECTION DELAYED</option>
<option value="REFUND">REFUND</option>
<option value="Others">Others</option>
</select>
</div>
<div id='errmsg_type'> </div>
</div>
<div class="col-sm-12">
<div class="form-group" >
<label for="Remarks">Remarks</label>
<textarea name="Remarks_complain" id='Remarks_complain' rows="1" class="form-control"><?php echo $_POST['Remarks_complain'];?></textarea>
</div>
</div>
<div class="col-md-6">
<div class="form-group">
<input type="submit" name="complainsubmit" value="Register Complaint" id="complainsubmit" <?php if(empty($getid)){ echo 'disabled'; } ?> title='First Fill Upper Form' class="btn btn-success btn-sm classsubmit" />
<button type="button" name="reset" class="btn btn-default btn-sm restclear" >Clear</button>
</div>
</div>
</div>
</form>
</div>
</div>
</div>
</div>
<div class="col-sm-6">
<div class="panel panel-default">
<div class="panel-heading">
<h4 class="panel-title">
<a data-toggle="collapse" data-parent="#accordion" href="#collapseThree"><span class="glyphicon glyphicon-file">
</span>Report Status</a> <p id='report_status_scs' class='cont' align="center"> </p>
</h4>
</div>
<div id="collapseThree" class="panel-collapse collapse">
<div class="panel-body">
<div class="row">
<form name='form_status' id='form_status' method="post">
<div class="col-sm-12">
<label for="collection_time">Order Number</label>
<div class="form-group">
<input type="text" name="Order_status" id="Order_status" class="form-control" placeholder="Order Number" style='width:85%;' required /> <span id='errmsg2'></span> <input type="submit" name="report_submit" id='report_submit' value="Get Status" class="btn btn-success btn-sm" style="position: absolute;top: 27px; right: 7px;" />
</div>
<div id='Report_status_success'>
</div>
</div>
<div class="col-sm-12">
<div class="form-group" >
<label for="description">Remarks</label>
<textarea name="Remarks_status" id="Remarks_status" rows="1" class="form-control"></textarea>
</div>
</div>
<div class="col-md-6">
<div class="form-group">
<input type="submit" name="complaint" <?php if(empty($getid)){ echo 'disabled'; } ?> value="Send Status Report" id="complaint" title='Fill Upper Form' class="btn btn-success btn-sm reports" />
<button type="button" name="reset" class="btn btn-default btn-sm Report_reset">Clear</button>
</div>
</div>
</form>
</div>
</div>
</div>
</div>
</div>
<div class="col-sm-6">
<div class="panel panel-default">
<div class="panel-heading">
<h4 class="panel-title">
<a data-toggle="collapse" data-parent="#accordion" href="#collapseFour"><span class="glyphicon glyphicon-file">
</span>Send SMS</a> <p id='report_status_scs' class='cont' align="center"> </p>
</h4>
</div>
<div id="collapseFour" class="panel-collapse collapse">
<div class="panel-body">
<div class="row">
<form name='form_status' id='form_status' method="post">
<div class="col-sm-12">
<label for="collection_time">SMS Number</label>
<div class="form-group">
<input type="text" name="mobilenumber" id="mobilenumber" class="form-control" placeholder="Enter mobile no" style='width:85%;' required /> <span id='errmsg2'></span>
</div>
</div>
<div class="col-sm-12">
<div class="form-group" >
<label for="description">Enter Message</label>
<textarea name="mobilemsg" id="mobilemsg" rows="3" class="form-control"></textarea>
</div>
</div>
<div class="col-md-6">
<div class="form-group">
<input type="submit" name="complaint" <?php if(empty($getid)){ echo 'disabled'; } ?> value="Send Status Report" id="complaint" title='Fill Upper Form' class="btn btn-success btn-sm reports" />
<button type="button" name="reset" class="btn btn-default btn-sm Report_reset">Clear</button>
</div>
</div>
</form>
</div>
</div>
</div>
</div>
</div>
<script type="application/javascript">
$(document).ready(function() {
$("#form_complaint").validate({
rules: {
collection_type: {
required: true,
},
message: "required"
},
messages: {
collection_type: {
required: "Select Type",
},
}
});
/************** main enquiry ****/
/************* END ********/
$("#complain_button").click(function() {
//event.preventDefault();
var ORDERID = $('#ORDERID').val();
var order_ids = 'ORDERID='+ORDERID;
$.ajax({
type: "GET",
dataType: 'html',
data: order_ids,
url: '<?php echo base_url();?>vendor/callcenter/Complain_order',
success: function(data) {
$('#res_order').fadeIn().html(data);
}
});
});
$(".classsubmit").click(function(event) {
event.preventDefault();
$("#res_class_submit").hide();
var getID = '<?php echo $getid?>';
var ORDERID = $('#ORDERID').val();
if(ORDERID == ''){
$("#errmsg").html("<font color='#900'>Please enter orderid</font>").show().fadeOut("slow");
return false;
};
var collection_type = $('#collection_type').val();
if(collection_type == '0'){
$("#errmsg_type").html("<font color='#900'>--Select Type--</font>").show().fadeOut("slow");
return false;
};
var Remarks = $('#Remarks_complain').val();
var submitrecord = 'ORDERID='+ORDERID+'&collection_type='+collection_type+'&Remarks='+Remarks+'&getID='+getID;
$.ajax({
type: "POST",
dataType: 'html',
data: submitrecord,
url: '<?php echo base_url();?>vendor/callcenter/storecomplain',
success: function(data) {
$('#res_class_submit').fadeIn().html(data);
}
});
});
/*********** END ***********/
$("#setLead").click(function() {
$("#call_center_form").validate({
rules: {
title: {
required: true,
},
full_name: {
required: true,
},
email: {
required: false,
minlength: 5,
email: true
},
gender:{ required:true,
},
message: "required"
},
messages: {
title: {
required: "Select Title",
},
full_name: {
required: "Enter Full Name",
},
}
});
var calldetail = '';
var title = $('#title').val();
var full_name = $('#full_name').val();
var mobile_number = $('#mobile_number').val();
var email = $('#email').val();
//var dob = $('#birth_date').val();
var age = $('#ages').val();
var gender = $('#gender').val();
var Remarks = $('#Remarks').val();
var phone2 = $('#mobile_number2').val();
var info_source = $('#info_source').val();
var address = $('#address').val();
var city = $('#city').val();
var state = $('#state').val();
//alert(call_summary);
if(title == '' || full_name =='' || mobile_number == '' || email == '' || gender == '' || Remarks ==''){
$("#errmsgenq").html("<font color='#900'>All Field required.</font>").show().fadeOut("slow");
} else {
$('.alert-success').hide();
var data_store = 'title='+title+'&full_name='+full_name+'&mobile_number='+mobile_number+'&email='+email+'&age='+age+'&gender='+gender+'&Remarks='+Remarks+'&phone2='+phone2+'&info_source='+info_source+'&address='+address+'&state='+state+'&city='+city+'&calldetail='+calldetail;
//alert(data_store);
$.ajax({
url: '<?php echo base_url();?>vendor/callcenter',
type: "POST",
data: data_store,
contentType: false,
cache: false,
processData: false,
success: function(data) {
if(data){
$('#addsuccess').fadeIn().html("Data Save Successfully");
setTimeout(function(){
$('#addsuccess').fadeOut('slow')
},200);
$('#addsuccess').hide();
} else {
alert("Not wokring");
}
}
});
}
});
$('#something').click(function() {
window.location.replace("http://shardadiagnostics.in/vendor/callcenter");
});
/****************** search *****************/
$("#report_submit").click(function(event) {
event.preventDefault();
var getID = '<?php echo $getid?>';
var Order_status = $('#Order_status').val();
var orderreport = 'Order_status='+Order_status;
$.ajax({
type: "GET",
dataType: 'html',
data: orderreport,
url: '<?php echo base_url();?>vendor/callcenter/Complain_order',
success: function(data) {
$('#Report_status_success').html(data);
}
});
});
$(".reports").click(function(event) {
event.preventDefault()
$("#form_status").validate({
rules: {
Order_status: {
required: true,
},
message: "required"
},
messages: {
Order_status: {
required: "Enter Order id",
},
}
});
var getID = '<?php echo $getid?>';
var Order_status = $('#Order_status').val();
if(Order_status == ''){
$("#errmsg2").html("<font color='#900'>Please enter orderid</font>").show().fadeOut("slow");
return false;
};
var Remarks_status = $('#Remarks_status').val();
var Submit_Record = 'Order_status='+Order_status+'&Remarks_status='+Remarks_status+'&getID='+getID;
$.ajax({
type: "POST",
dataType: 'html',
data: Submit_Record,
url: '<?php echo base_url();?>vendor/callcenter/storecomplain',
success: function(data) {
$('#report_status_scs').fadeIn().html(data);
if(data){
$('.cont').html("<font color='#900'><b>Report Update Successfully</b></font>");
}
}
});
});
/******************** Clear all data *************/
$(".restclear").click(function() {
var ORDERID = $(this).val('');
var collection_type = $(this).val('');
var dropDown = document.getElementById("collection_type");
dropDown.selectedIndex = 0;
var Remarks_complain = $(this).val('');
$('#form_complaint input[type="text"]').val('');
$('#form_complaint #Remarks_complain').val('');
});
$(".Report_reset").click(function() {
var Order_status = $(this).val('');
var Remarks_status = $(this).val('');
$('#form_status input[type="text"]').val('');
$('#form_status #Remarks_status').val('');
});
/**************** get contact no *************/
/*( function($){
var caller_id_no = '<?php //echo '8810686936'?>';
//alert(caller_id_no);
if(caller_id_no){
var callerno = 'caller_id_no='+caller_id_no;
$.ajax({
cache: false,
type: "GET",
dataType: 'html',
data: callerno,
url: '<?php echo base_url();?>vendor/callcenter/getmobileno',
success: function(data) {
$('#getnumber').fadeIn().html(data);
var refreshId = setInterval(function()
{
window.location.href='http://shardadiagnostics.in/vendor/callcenter';
}, 9000);
}
});
} else { alert("Caller id not available"); }
})(jQuery);*/
});
</script>
<div class="modal fade" id="myModal" role="dialog">
<div class="modal-dialog">
<!-- Modal content-->
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal">×</button>
<h4 class="modal-title" id="myModalLabel">Call History</h4>
</div>
<div class="modal-body">
<h4>Call History Inbound</h4>
<table width="556" border="1">
<tr>
<td width="40">Call_Number</td>
<td width="40">Call_Number</td>
<td width="98">Call_Start_time</td>
<td width="88">Call_Remark</td>
<td width="93">Call_end_type</td>
<td width="53">Call_Cli</td>
<td width="124">Call_Agent_Name</td>
</tr>
<tr>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
</tr>
<tr>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
<td> </td>
</tr>
</table>
</div>
</div>
</div>
</div>
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