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<div class="wrapper d-flex align-items-stretch"> <?php include('_parts/sidebar.php') ?> <div id="content"> <?php include('_parts/user_internal_header.php') ?> <div class="main-body"> <div class="headings"> <h4>Your Incident History </h4> <a href="<?=base_url('lodgegrievance/academic') ?>" title="View Details" class="button2"> Lodge Incident </a> </div> <div class="white-box"> <div class="scrolling-table grievance-process"> <table class="table3"> <thead> <tr class="table-head"> <th>S.No.</th> <th>Incident Number</th> <th>Business Unit</th> <th>Department</th> <th>Acknowledgement</th> <th>Acknowledgement</th> </tr> </thead> </table> <?php if(count($historyArray)>0) { $k=1; foreach($historyArray as $row) { if($row['category'] == 'Non-Academic' || $row['category'] == 'non-Academic'){ $schoolArray[$row['school_id']] = 'Others'; } ?> <table class="table3"> <tr> <td><?php echo $k;?></td> <td><?php echo htmlentities($row['compNumber']);?></td> <td><?php echo $schoolArray[$row['school_id']]!='' ? htmlentities($schoolArray[$row['school_id']]) :'NA';?></td> <td><?php echo $departmentArray[$row['department_id']]!='' ? htmlentities($departmentArray[$row['department_id']]) : 'NA';?></td> <td><?php echo $row['employee_acknowledgement']!='' ? htmlentities($row['employee_acknowledgement']) : 'NA';?></td> </tr> <tr> <td colspan="5" class="table-collapse" id="collapse<?=$row['complaintNumber']?>"> <ul class="list"> <li> <strong>Incident Occurred</strong> : <?php echo htmlentities(ucwords($row['incident_occurred']));?> </li> <li> <strong>Date</strong> : <?php echo date('d M Y H:i:s',strtotime($row['regDate']));?> </li> <li> <strong>Status</strong> : <?php $statusArray = unserialize(GRIEVANCE_STATUS); $numDays = 15; if($row['complaint_level']<=3){ $numDays = 5; } $status=$row['status']; if($row['complaint_level']==1 || $row['complaint_level']==4 || $row['complaint_level']==7 || $row['complaint_level']==10) { echo '<span style="color:#fc654c;font-weight:bold;">'.$statusArray[$row['complaint_level']].'</span>'; } else if($row['complaint_level']==2 || $row['complaint_level']==5 || $row['complaint_level']==8 || $row['complaint_level']==11) { echo '<span style="color:#f0ad4e;;font-weight:bold;">'.$statusArray[$row['complaint_level']].'</span>'; } else { echo '<span style="color:#00c1a1;font-weight:bold;">'.$statusArray[$row['complaint_level']].'</span>'; } ?> </li> <li> <a class="view-details" href="javascript:void(0);" onclick="viewdetails(<?=$row['complaintNumber']?>);">View Details <i class="fa fa-chevron-down" aria-hidden="true"></i> <i class="fa fa-chevron-up" aria-hidden="true"></i></a> </li> </ul> <?php ?> <div class="box-default" id="div<?=$row['complaintNumber']?>"> <ul class="process-list nav nav-tabs" role="tablist"> <li <?php if($row['complaint_level']>='1' OR $row['complaint_level']=='0'){ ?>class="active" <?php } ?>><a href="javascript:void(0)">Incident Submitted</a></li> <li <?php if($row['complaint_level']>='2'){ ?>class="active" <?php } ?>><a href="javascript:void(0)">In Progress</a></li> <li <?php if($row['complaint_level']>=3 || $row['complaint_level']==6 || $row['complaint_level']==9 || $row['complaint_level']==12){ ?>class="active" <?php } ?>><a href="javascript:void(0)">Closed</a></li> <!--<li <?php if($row['complaint_level']==4 || $row['complaint_level']==5 ||$row['complaint_level']==7 ||$row['complaint_level']==8 || $row['complaint_level']==10 || $row['complaint_level']==11){ ?>class="active" <?php } ?>><a href="javascript:void(0)">Reopened</a></li>--> <li <?php if($row['complaint_level']==3 || $row['complaint_level']==6 || $row['complaint_level']==9 || $row['complaint_level']==12){ ?>class="active" <?php } ?>><a href="javascript:void(0)">Incident Resolved</a></li> </ul> <div class="tab-content"> <div role="tabpane<?=$row['complaintNumber']?>l" class="tab-pane active" > <ul class="section-container"> <li class="section"> <span class="date"><?php echo date('d M Y H:i:s',strtotime($row['regDate']));?></span> <p>Your Incident <?php echo htmlentities($row['compNumber']);?> has been submitted successfully</p> <p><strong> Details of where incident occurred: </strong></p> <table class="table table-bordered"> <thead> <tr> <?php if($row['affected_person_name']!='') {?><th width="30px;">Full Name</th> <?php } ?> <?php if($row['affected_person_name']!='') {?> <th width="10px;">Age</th><?php } ?> <?php if($row['affected_person_name']!='') {?><th width="10px;">Gender</th><?php } ?> <?php if($row['affected_person_ipno']!='') {?><th width="10px;">IP. NO. </th><?php } ?> <th scope="col" width="20px;">Location</th> <th scope="col" width="20px;">Unit/Dept/Head:</th> <th scope="col" width="15px;">Date</th> </tr> </thead> <tbody> <tr> <?php if($row['affected_person_name']!='') {?><td><?=$row['affected_person_name']?></td><?php } ?> <?php if($row['affected_person_age']!='') {?> <td><?=$row['affected_person_age']?></td><?php } ?> <?php if($row['affected_person_sex']!='') {?><td><?=$row['affected_person_sex']?></td><?php } ?> <?php if($row['affected_person_ipno']!='') {?> <td><?=$row['affected_person_ipno']?></td><?php } ?> <td><?=$row['affected_person_location']?></td> <td><?=$row['affected_person_udhead']?></td> <td><?=$row['affected_person_date']?></td> </tr> </tbody> </table> <p><strong> Remarks: </strong><?php echo html_entity_decode($row['complaindetails']); ?> <?php if($row['incident_attachment']!='') { ?>Click <a href="<?=base_url('attachments/complaintdocs/'.$row['incident_attachment'])?>" target="_blank" title="view details">here</a> to view attachment.<?php } ?></p> </li> <?php if(count($complaintremarks[$row['compNumber']])>0) { foreach($complaintremarks[$row['compNumber']] as $rrows) { $rstatus = $rrows['status']; $remakrs = "Quality Team Remarks:"; ?> <li class="section"> <span class="date"><?php echo date('d M Y H:i:s',strtotime($rrows['remarkDate'])); ?></span> <p> <?php if($rrows['department_status']=='1' && $rrows['levelone_status']=='0') { $remakrs = "Department Remarks:";?> <span class="<?php if($rstatus=='closed') { ?> grievance-status closed <?php } ?>"> Your Incident <?php echo htmlentities($row['compNumber']);?> is <?=$rstatus?> & it has been escalated to the next level.</span> <?php } else if($rrows['department_status']=='1' && $rrows['levelone_status']=='1' && $rrows['leveltwo_status']=='0') { $remakrs = "COO Remarks:"; ?> <span class="<?php if($rstatus=='closed') { ?> grievance-status closed <?php } ?>">Your Incident <?php echo htmlentities($row['compNumber']);?> is <?=$rstatus?> at COO level & it has been escalated to the next level.</span> <?php } else if($rrows['leveltwo_status']=='1') { $remakrs = "MS Remarks:"; ?> <span class="<?php if($rstatus=='closed') { ?> grievance-status closed <?php } ?>">Your Incident <?php echo htmlentities($row['compNumber']);?> is <?=$rstatus?> at MS level & it has been resolved.</span> <?php } /*if(strtotime($row['lastUpdationDate']) + $numDays * 24 * 60 * 60 > time() && $row['complaint_level']==3 && $rstatus=='closed' && $rrows['leveltwo_status']=='1') { ?> If you are <strong>not satisfied</strong> with the resolution <a data-toggle="modal" href="<?=base_url('grievancehistory')?>?key=<?=base64_encode($row['compNumber'])?>" class="reopen-lnk" id="">Click Here to Reopen</a><?php } */ ?></p> <p><strong><?=$remakrs?> </strong><?php echo htmlentities($rrows['remark']); ?></p> </li> <?php } } ?> <?php if(count($historyLevelFourArray[$row['compNumber']])>0) { foreach ($historyLevelFourArray[$row['compNumber']] as $levelfour) { ?> <li class="section"> <span class="date"><?php echo date('d M Y H:i:s',strtotime($levelfour['regDate'])); ?></span> <p><span class="grievance-status not-satisfied"> Incident <?php echo htmlentities($row['compNumber']);?> is reopened as the user is not satisfied with the resolution</span> </p> <p><strong> Remarks : </strong><?php echo htmlentities($levelfour['complaindetails']); ?> </p> </li> <?php } } ?> <?php if(count($complaintremarks[$row['complaintNumber']])>0) { ?> <p class="note"> <strong>*Note</strong> Better check yourself, you're not looking too good. </p> <?php } ?> </div> </li> </ul> </div> </div> </td> </tr> </table> <?php $k++; } } else { ?> <table class="table3"> <tr> <td style="text-align: center" colspan="5">No Incident Found</td> </tr> </table> <?php } ?> </div> </div> </div> </div> </div> <div class="modal fade" id="not-satisfied" tabindex="-1" aria-labelledby="exampleModalLabel" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <div class="modal-header"> <h5 class="modal-title" id="exampleModalLabel">Not Satisfied?</h5> <button type="button" class="btn-close" data-bs-dismiss="modal" aria-label="Close"></button> </div> <div class="modal-body"> <?php if($grievanceDetails['complaint_level']>4 && $grievanceDetails['complaint_level']<6) { ?> <div class="alert alert-danger"> We have already received your complaint.</div> <?php } else if($_GET['msg']=='success') { ?> <div class="alert alert-success"> Your complain has been successfully filled and your grievance No. <?=base64_decode($_GET['key'])?> is accelerate to upper level committee. <a href="<?=base_url('grievancehistory')?>">Click here</a> to view Grievance history. </div> <?php } else if($_GET['msg']=='already_send') { ?> <div class="alert alert-danger"> We have already received your complaint.</div> <?php } else { ?> <?php if($_GET['msg']=='error') { ?> <div class="alert alert-danger"> Invalid Request. Please try after some time.</div> <?php } ?> <?php // Set Level wise url if($grievanceDetails['complaint_level']=='3') { $issueReopenUrl = base_url('lodgegrievance/leveltwo'); } else if($grievanceDetails['complaint_level']=='6') { $issueReopenUrl = base_url('lodgegrievance/levelthree'); } else if($grievanceDetails['complaint_level']=='9') { $issueReopenUrl = base_url('lodgegrievance/levelfour'); } ?> <form method="post" action="<?=$issueReopenUrl?>" class="form1"> <ul> <li> <label>Grievance ID<?php echo '<span style="color:red;">*</span>'; ?></label> <input type="text" value="<?=base64_decode($_GET['key'])?>" id="grievance_number" name="grievance_number" class="form-control" readonly> </li> <li> <label>Remarks<?php echo '<span style="color:red;">*</span>'; ?></label> <textarea placeholder="Enter Remarks" class="form-control" rows="10" cols="80" maxlength="4000" name="level_two_remarks" id="level_two_remarks" required></textarea> <small>Remarks upto 4000 characters.</small> </li> <li> <input placeholder="Enter Reason" type="submit" value="Submit" class="btn button5"> <a href="<?=base_url('grievancehistory')?>" class="btn defult">Cancel</a> </li> <li> <br /> <div class="alert alert-warning" role="alert"> <strong>*Note</strong> Better check yourself, you're not looking too good. </div></li> </ul> </form> <?php } ?> </div> </div> </div> </div> <!-- /Modal --> <script> function viewdetails(k) { if(k>0){ $("#collapse"+k).toggleClass("active"); } } <?php if (isset($_GET['key'])) { ?> $(document).ready(function () { $("#not-satisfied").modal('show'); return false; }); <?php } ?> var textlimit = 4000; $('textarea').keyup(function() { var tlength = $(this).val().length; $(this).val($(this).val().substring(0, textlimit)); var tlength = $(this).val().length; remain = textlimit - parseInt(tlength); $('#remain').text(remain); }); </script>