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<section id="container" >
<?php include('_parts/user_internal_header.php') ?>
<?php include('_parts/sidebar.php') ?>
<section id="main-content">
<section class="wrapper complaint">
<h4><i class="fa fa-angle-right"></i>Your Grievance Details <a href="<?=base_url('lodgegrievance/academic') ?>" title="View Details" class="right mobile-float-none"><button type="button" class="btn button5 ">Lodge Grievance</button> </a></h4>
<div class="row mt">
<div class="col-lg-12">
<div class="content-panel">
<section id="unseen">
<div class="scrolling-table grievance-process">
<table class="table3">
<thead>
<tr class="table-head">
<th>S.No.</th>
<th>Grievance Number</th>
<?php $colspan = '4'; if($complaintDetails['school_id']!='99') {?>
<th>School</th>
<?php }?>
<th>Department</th>
<th>Nature of Grievance</th>
</tr>
</thead>
</table>
<?php
$statusArray = unserialize(GRIEVANCE_STATUS);
if($complaintDetails['complaintNumber']>0) {
$k=1;
$row = $complaintDetails;
?>
<table class="table3">
<tr>
<td><?php echo $k;?></td>
<td><?php echo htmlentities($row['compNumber']);?></td>
<?php if($row['school_id']!='99') { $colspan = '5'; ?>
<td><?php echo $schoolArray[$row['school_id']]!='' ? htmlentities($schoolArray[$row['school_id']]) :'NA';?></td>
<?php }?>
<td><?php echo $departmentArray[$row['department_id']]!='' ? htmlentities($departmentArray[$row['department_id']]) : 'NA';?></td>
<td><?php echo $grievanceArray[$row['grievance_type']]['grievance_name']!='' ? htmlentities($grievanceArray[$row['grievance_type']]['grievance_name']) : 'NA';?></td>
</tr>
<tr>
<td colspan="<?=$colspan?>" class="table-collapse active" id="collapse1">
<ul class="list">
<li>
<strong>Category</strong> : <?php echo htmlentities(ucwords($row['category']));?>
</li>
<li>
<strong>Date</strong> : <?php echo date('d M Y H:i:s',strtotime($row['regDate']));?>
</li>
<li>
<strong>Status</strong> : <?php
$statusArray = unserialize(GRIEVANCE_STATUS);
$numDays = 15; if($row['complaint_level']<=3){ $numDays = 5; }
$status=$row['status'];
if($row['complaint_level']==1 || $row['complaint_level']==4 || $row['complaint_level']==7 || $row['complaint_level']==10) {
echo '<span style="color:#fc654c;font-weight:bold;">'.$statusArray[$row['complaint_level']].'</span>';
} else if($row['complaint_level']==2 || $row['complaint_level']==5 || $row['complaint_level']==8 || $row['complaint_level']==11) {
echo '<span style="color:#f0ad4e;;font-weight:bold;">'.$statusArray[$row['complaint_level']].'</span>';
} else {
echo '<span style="color:#00c1a1;font-weight:bold;">'.$statusArray[$row['complaint_level']].'</span>';
}
?>
</li>
<li>
<a class="view-details" href="javascript:void(0);">Details <i class="fa fa-chevron-down" aria-hidden="true"></i> <i class="fa fa-chevron-up" aria-hidden="true"></i></a>
</li>
</ul>
<div class="box-default" id="div<?=$row['complaintNumber']?>">
<ul class="process-list nav nav-tabs" role="tablist">
<li <?php if($row['complaint_level']>='1' OR $row['complaint_level']=='0'){ ?>class="active" <?php } ?>><a href="javascript:void(0)" >Grievance Submitted</a></li>
<li <?php if($row['complaint_level']>='2'){ ?>class="active" <?php } ?>><a href="javascript:void(0)" >In Progress</a></li>
<li <?php if($row['complaint_level']>=3 || $row['complaint_level']==6 || $row['complaint_level']==9 || $row['complaint_level']==12){ ?>class="active" <?php } ?>><a href="javascript:void(0)" >Closed</a></li>
<li <?php if($row['complaint_level']==4 || $row['complaint_level']==5 ||$row['complaint_level']==7 ||$row['complaint_level']==8 || $row['complaint_level']==10 || $row['complaint_level']==11){ ?>class="active" <?php } ?>><a href="javascript:void(0)" >Reopned</a></li>
<li <?php if($row['complaint_level']==3 || $row['complaint_level']==6 || $row['complaint_level']==9 || $row['complaint_level']==12){ ?>class="active" <?php } ?>><a href="javascript:void(0)">Grievance Resolved</a></li>
</ul>
<div class="tab-content">
<div role="tabpane<?=$row['complaintNumber']?>l" class="tab-pane active" >
<ul class="section-container">
<li class="section">
<span class="date"><?php echo date('d M Y H:i:s',strtotime($row['regDate']));?></span>
<p>Your grievance <?php echo htmlentities($row['compNumber']);?> has been submitted successfully</p>
<p><strong> Remarks: </strong><?php echo htmlentities($row['complaindetails']); ?> </p>
</li>
<?php if(!empty($complaintremark)) {
foreach( $complaintremark as $rows) {
$status=$rows['status'];
?>
<li class="section">
<span class="date"><?php echo date('d M Y H:i:s',strtotime($rows['remarkDate'])); ?></span>
<p><span class="<?php if($status=='closed') { ?>grievance-status closed <?php } ?>"> Your grievance <?php echo htmlentities($row['compNumber']);?> is <?=$status?></span> <?php if(strtotime($row['lastUpdationDate']) + $numDays * 24 * 60 * 60 > time() && $row['complaint_level']==3 && $status=='closed') { ?> If you <strong>not satisfied</strong> with the resolution <a data-toggle="modal" href="<?=base_url('grievancehistory')?>?key=<?=base64_encode($row['compNumber'])?>" class="reopen-lnk" id="">Click Here to Reopen</a><?php } ?></p>
<p><strong> Remarks from the department: </strong><?php echo htmlentities($rows['remark']); ?> </p>
<?php } } ?>
</li>
<!--- L2 Start Here -->
<?php
$category = '';
if(!empty($historyLevelTwoArray)) {
$levelTwo = $historyLevelTwoArray;
$category = $levelTwo['category'];
?>
<li class="section">
<span class="date"><?php echo date('d M Y H:i:s',strtotime($levelTwo['regDate'])); ?></span>
<p><span class="grievance-status not-satisfied"> Grievance <?php echo htmlentities($row['compNumber']);?> is reopned as the user is not satisfied with the resulation</span> </p>
<p><strong> Remarks : </strong><?php echo htmlentities($levelTwo['complaindetails']); ?> </p>
</li>
<?php } ?>
<?php
if(!empty($complaintl2remark)) { foreach($complaintl2remark as $rows) {
$status = '';
$status = $rows['status'];
$remarksFrom = $category=='academic' ? 'from the Dean' : '';
?>
<li class="section">
<span class="date"><?php echo date('d M Y H:i:s',strtotime($rows['remarkDate'])); ?></span>
<p><span class="<?php if($status=='closed') { ?>grievance-status closed <?php } ?>"> Your grievance <?php echo htmlentities($row['compNumber']);?> is <?=$status?></span> <?php if(strtotime($row['lastUpdationDate']) + $numDays * 24 * 60 * 60 > time() && $row['complaint_level']==6 && $status=='closed'){ ?> If you <strong>not satisfied</strong> with the resolution <a data-toggle="modal" href="<?=base_url('grievancehistory')?>?key=<?=base64_encode($row['compNumber'])?>" class="reopen-lnk" id="">Click Here to Reopen</a><?php } ?></p>
<p><strong> Remarks <?=$remarksFrom?>: </strong><?php echo htmlentities($rows['remark']); ?> </p>
</li>
<?php } } ?>
<!-- L2 End Here -->
<!--- L3 Start Here -->
<?php if(!empty($historyLevelThreeArray)) { $levelThree = $historyLevelThreeArray; ?>
<li class="section">
<span class="date"><?php echo date('d M Y H:i:s',strtotime($levelThree['regDate'])); ?></span>
<p><span class="grievance-status not-satisfied"> Grievance <?php echo htmlentities($row['compNumber']);?> is reopned as the user is not satisfied with the resulation</span> </p>
<p><strong> Remarks : </strong><?php echo htmlentities($levelThree['complaindetails']); ?> </p>
</li>
<?php } ?>
<?php if(count($complaintl3remark)>0) { foreach($complaintl3remark as $rows) {
$status=$rows['status'];
?>
<li class="section">
<span class="date"><?php echo date('d M Y H:i:s',strtotime($rows['remarkDate'])); ?></span>
<p><span class="<?php if($status=='closed') { ?>grievance-status closed <?php } ?>"> Your grievance <?php echo htmlentities($row['compNumber']);?> is <?=$status?></span> <?php if($row['complaint_level']=="9" && strtotime($row['lastUpdationDate']) + $numDays * 24 * 60 * 60 > time() && $status=='closed') { ?> If you <strong>not satisfied</strong> with the resolution <a data-toggle="modal" href="<?=base_url('grievancehistory')?>?key=<?=base64_encode($row['compNumber'])?>" class="reopen-lnk" id="">Click Here to Reopen</a><?php } ?></p>
<p><strong> Remarks from the University Committee : </strong><?php echo htmlentities($rows['remark']); ?> </p>
</li>
<?php } } ?>
</li>
<!-- L3 End Here -->
<?php if(!empty($historyLevelFourArray)) { $levelfour = $historyLevelFourArray; ?>
<li class="section">
<span class="date"><?php echo date('d M Y H:i:s',strtotime($levelfour['regDate'])); ?></span>
<p><span class="grievance-status not-satisfied"> Grievance <?php echo htmlentities($row['compNumber']);?> is reopned as the user is not satisfied with the resulation</span> </p>
<p><strong> Remarks : </strong><?php echo htmlentities($levelfour['complaindetails']); ?> </p>
</li>
<?php } ?>
<!--- L4 Start Here -->
<?php if(count($complaintl4remark)>0) { foreach($complaintl4remark as $rows) {
$status=$rows['status'];
?>
<li class="section">
<span class="date"><?php echo date('d M Y H:i:s',strtotime($rows['remarkDate'])); ?></span>
<p><span class="<?php if($status=='closed') { ?>grievance-status closed <?php } ?>"> Your grievance <?php echo htmlentities($row['compNumber']);?> is <?=$status?></span> </p>
<p><strong> Remarks from the VC Committee : </strong><?php echo htmlentities($rows['remark']); ?> </p>
</li>
<?php } } ?>
<!-- L4 End Here -->
<?php if(count($complaintremarks[$row['complaintNumber']])>0) { ?>
<p class="note"> <strong>*Note</strong> Better check yourself, you're not looking too good. </p>
<?php } ?>
</div>
</li>
</ul>
</div>
</div>
</td>
</tr>
</table>
<?php $k++; } else { ?>
<table class="table3">
<tr>
<td style="text-align: center" colspan="<?=$colspan?>">No Grievance Found</td>
</tr>
</table>
<?php } ?>
</div>
</section>
</div><!-- /content-panel -->
</div><!-- /col-lg-4 -->
</div><!-- /row -->
</section><! --/wrapper -->
</section>
<!-- Modal -->
<div class="modal fade" id="not-satisfied" tabindex="-1" role="dialog" aria-labelledby="myModalLabel" data-backdrop="static" data-keyboard="false">
<div class="modal-dialog" role="document">
<div class="modal-content">
<div class="modal-header">
<a href="<?=base_url('grievancehistory')?>" class="close"><span aria-hidden="true">×</span></a>
<h4 class="modal-title" id="myModalLabel">Not Satisfied?</h4>
</div>
<div class="modal-body">
<?php if($grievanceDetails['complaint_level']>=4) { ?>
<div class="alert alert-danger"> We have already received your complaint.</div>
<?php } else if($_GET['msg']=='success') { ?>
<div class="alert alert-success"> Your complain has been successfully filled and your grievance No. <?=base64_decode($_GET['key'])?> is accelerate to upper level committee. <a href="<?=base_url('grievancehistory')?>">Click here</a> to view Grievance history. </div>
<?php } else if($_GET['msg']=='already_send') { ?>
<div class="alert alert-danger"> We have already received your complaint.</div>
<?php } else { ?>
<?php if($_GET['msg']=='error') { ?>
<div class="alert alert-danger"> Invalid Request. Please try after some time.</div>
<?php } ?>
<form method="post" action="<?=base_url('lodgegrievance/leveltwo')?>" class="form1">
<ul>
<li>
<label>Grievance ID<?php echo '<span style="color:red;">*</span>'; ?></label>
<input type="text" value="<?=base64_decode($_GET['key'])?>" id="grievance_number" name="grievance_number" class="form-control" readonly>
</li>
<li>
<label>Remarks<?php echo '<span style="color:red;">*</span>'; ?></label>
<textarea placeholder="Enter Remarks" class="form-control" rows="10" cols="80" maxlength="4000" name="level_two_remarks" id="level_two_remarks" required></textarea> <small>Remarks upto 4000 characters.</small>
</li>
<li>
<a href="<?=base_url('grievancehistory')?>" class="btn defult">Cancel</a> <input placeholder="Enter Reason" type="submit" value="Submit" class="btn button5">
</li>
<li><div class="alert alert-warning" role="alert"> <strong>*Note</strong> Better check yourself, you're not looking too good. </div></li>
</ul>
</form>
<?php } ?>
</div>
</div>
</div>
</div>
<!-- /Modal -->
<!-- /Modal -->
<script>
<?php if (isset($_GET['key'])) { ?>
$(document).ready(function () {
$("#not-satisfied").modal('show');
return false;
});
<?php } ?>
var textlimit = 4000;
$('textarea').keyup(function() {
var tlength = $(this).val().length;
$(this).val($(this).val().substring(0, textlimit));
var tlength = $(this).val().length;
remain = textlimit - parseInt(tlength);
$('#remain').text(remain);
});
</script>
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