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<h2 class="h2inner mrg-bot30">Frequently Asked Questions:</h2>
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1. What is the advance deposit for a surgery in your hospital ?
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<p>Private patients need to deposit 80% of the surgery cost before surgery including Room Rent, Investigations and Medicines and on the other hand, General Ward patients have to deposit 100% of the surgery cost.</p>
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2. What are the different types of rooms in your hospital and their charges ?
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<li>Suite : Rs 10,000/-</li>
<li>Deluxe Room : Rs.4000 /- & Rs.5000/-</li>
<li>Single Room : Rs.3000/- & Rs. 5000/-</li>
<li>Semi Private : Rs.2000/-</li>
<li>Economy : Rs.1000/-</li>
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3. What discount is given to senior citizens & whether this is applicable to all Patients?
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<p>This is considered on case to case basis.</p>
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4. What is Day Care Surgery?
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<p>Day care surgery means patients undergoing surgery/procedures and do not require to stay overnight in the Hospital. Simply, if the patients is discharged same day after the surgery, such context is called day care surgery. </p>
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5. What is the deposit for booking for a surgery?
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<p>80% of the surgery cost in addition to room charges, lab investigations and medicines to be deposited before surgery.</p>
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6. What is the Mode of Payment ?
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<p>Patients can make the payment by Cash/Demand Draft /Credit/Debit Cards. All major cards are accepted at the bill desk for convenience of the patients. </p>
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7. Is my Mediclaim policy accepted at your hospital?
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<p>Yes, you have to approach your agent or call the third party and tell them to send the authorization letter through an agent. Or you can directly contact with the TPA (Third Party Administrator) to avail this facility under their limitations.</p>
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8. Is Cashless Mediclaim accepted at your hospital?
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<p>We have a Mediclaim help desk on the 6th floor. The patient seeking assistance can reach the Mediclaim Help Desk and submit the relevant documents, and then the pre-authorization letter is obtained from the concerned mediclaim issuing company as an approval for a certain amount.</p>
<p><strong>(Please note that the hospital is only a facilitator to help the patients in need of a cashless facility).</strong></p>
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9. Do you provide ambulance services?
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<p>Yes we do. Please dial our 24 hr ambulance contact no -0120-2333999 / 9313818334</p>
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10. How many passes do you issue?
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<p>To control the Infection, crowd and the noise, you will appreciate that we issue only one pass for an attendant which is to be surrendered at the admission counter at the time of discharge. We also issue 2 visitor passes with which a patient’s relative can only meet the patient during the visiting hours of the hospital.</p>
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11. Where will my out of station atElevendant / Visitors stay at night ?
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<p>Adequate rest is important for you. However, we have accommodation in Rain Basera and University Guest House (for International patient only). </p>
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12. How long I will be at the Hospital?
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<p>The length of your stay is based on your progress and your treatment. Please check with your doctor.</p>
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13. Why Can't I use my own medications when I am in the Hospital?
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<p>Our pharmacy is committed to making sure that patients use prescribed drugs safely. When you bring medicines from home, we don't know if the drug has been properly stored or original or is otherwise safe. To make sure our patients receive medication in the exact dosage needed, they are given only those medications prescribed by their doctor from the hospital pharmacy.</p>
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14. What is the time of discharge ?
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<p>On the day of your discharge, our goal is to have you ready to leave before 12 noon. Your doctor will write your discharge order after the morning visit and we assure a quick completion of formalities.</p>
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15. Is Dinning facility available at Sharda ?
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<p>Yes, we do have canteen facility at University and Hospital as well. Lego House is in University premises; Urban Thali, Uncle Cafe, More Than Cafe and Sharda Food are the major eating joints within the Hospital Premises.</p>
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